Well, 2 weeks later and the upper half of this model is under- stuffed with probably the cheapest possible filling. I want you to know original Maddie was superior construction, which is why I wanted this couch. In the meantime Unwanted Maddie, sits in my livingroom, so I can sell. I have tried everything to make this happen, and am having nothing but problems. I offered to pay for waste, and was still told no, even though this was originally available. Then I was told I can not have this fabric, though it is still available. So after many calls and contacts, was told I would have to buy new. I even contacted your company personally. Home Gallery stores had it, and the sales rep from Raymour even called to tell me yes I can buy it. It was available on your site, despite protests from sales rep at Raymond and Flanigan. Through the years I have researched and a few months back saw fabric 8417-85. I originally saw this at Huffman Koos in NJ, but every fabric I chose was not an option. To begin with, I waited 7 years to find a fabric That I wanted. I ordered this couch which was delivered on Aug 11. But even if I did, this is unacceptable! Read full review of Broyhill Furniture Had Broyhill, changed the stuffing? It was such a beautifully well made couch 7 years ago, if I am to repurchase will I I have the quality that I expect? No sofa should do this after 2 weeks, I have no children or pets. But now I am questioning the couch in general. But I still want the fabric I wanted to begin with, which was available to me! A ton of unanswered emails from Broyhill, all I want is what I had available, and I know still exists. Either way I need to have this fixed, and am waiting on response from the place I purchased it and Broyhill. I noticed that the upper part of my unwanted Maddie couch, is beginning to droop and the fabric is stretching, or sagging, or wrinkling.It looks as if there is just not enough stuffing.I am not sure if because I bought it online, it is produced differently than Hoffman Koos. In the meantime, of trying to work my way through this. I have loved this style couch 7 years, but waited to find a fabric That Icould use, since Broyhill has great fabrics, but not for furniture. I offered to pay for waste, still not good enough. I understood my mistake and wanted to start new, and suddenly I can not have this fabric anymore, although it is still available, not discontinued. I wanted fabric 8417_85, I had contacted Broyhill to get it, and they said I could have it.
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